Support Center
Frequently Asked
Questions
Everything you need to know about playing, winning, and getting paid on SoundLocked. Got a question? We've got answers.
Top Questions
Clear answers for a transparent trivia platform.
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IS SOUNDLOCKED FREE TO PLAY?
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IS SOUNDLOCKED FREE TO PLAY?
Yes. SoundLocked is completely free to enter.
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WHAT CAN I WIN?
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WHAT CAN I WIN?
Any player who correctly identifies all 10 sounds wins a $40 Vanilla Gift Card.
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IS THE PRIZE GUARANTEED?
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IS THE PRIZE GUARANTEED?
Yes. If you correctly answer all 10 clips and pass verification checks, you will receive the advertised prize.
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HOW MANY ENTRIES DO I GET?
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HOW MANY ENTRIES DO I GET?
Each player receives 2 entries every 24 hours.
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WHO CAN PLAY?
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WHO CAN PLAY?
SoundLocked is open to US, Canada and UK residents only, aged 13 or older.
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HOW DO I RECEIVE MY PRIZE?
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HOW DO I RECEIVE MY PRIZE?
Verified winners receive their digital Vanilla Gift Card via email.
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HOW LONG DOES VERIFICATION TAKE?
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HOW LONG DOES VERIFICATION TAKE?
Most prize claims are reviewed within 24 hours.
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WHY ARE THE SOUNDS SO DIFFICULT?
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WHY ARE THE SOUNDS SO DIFFICULT?
Many familiar sounds become surprisingly hard to recognise when removed from their normal visual environment. Some clips also contain unusual acoustics, distance effects, or environmental interference.
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DO SPELLING MISTAKES MATTER?
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DO SPELLING MISTAKES MATTER?
Answers should be as accurate as possible. Minor variations may sometimes be accepted, but precision matters.
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CAN I REPLAY THE AUDIO CLIPS?
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CAN I REPLAY THE AUDIO CLIPS?
Yes. You can replay clips during your attempt unless otherwise stated.
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CAN I USE HEADPHONES?
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CAN I USE HEADPHONES?
Yes — and many players perform better using headphones because subtle details become easier to hear.
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ARE THE SOUNDS REAL?
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ARE THE SOUNDS REAL?
Yes. All clips are based on real-world recordings and genuine environmental sounds.
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WHAT DOES AI-PROOF MEAN?
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WHAT DOES AI-PROOF MEAN?
SoundLocked is designed to reduce the effectiveness of automated tools and AI-assisted guessing by focusing on human listening and contextual reasoning.
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CAN I USE AI TOOLS OR AUTOMATION?
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CAN I USE AI TOOLS OR AUTOMATION?
No. Use of AI assistance, automated tools, VPNs, multiple accounts, or unfair methods may result in disqualification.
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WHY DO YOU VERIFY WINNERS?
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WHY DO YOU VERIFY WINNERS?
Verification helps us keep the competition fair and prevent abuse, duplicate accounts, and automated gameplay.
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WHAT HAPPENS IF SOMEONE CHEATS?
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WHAT HAPPENS IF SOMEONE CHEATS?
Accounts suspected of cheating or violating the rules may be permanently banned and any prizes forfeited.
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CAN MULTIPLE PEOPLE WIN?
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CAN MULTIPLE PEOPLE WIN?
Yes. Any verified player who correctly identifies all 10 sounds is eligible to receive the advertised prize unless otherwise stated.
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IS SOUNDLOCKED AVAILABLE OUTSIDE THE US, CANADA, AND UK?
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IS SOUNDLOCKED AVAILABLE OUTSIDE THE US, CANADA, AND UK?
No. Prize eligibility and participation are strictly limited to residents of the US, Canada, and UK.
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DOES SOUNDLOCKED ACCESS MY MICROPHONE OR CAMERA?
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DOES SOUNDLOCKED ACCESS MY MICROPHONE OR CAMERA?
No. SoundLocked does not access your microphone or camera during gameplay.
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WHY CAN’T I SUBMIT MORE ENTRIES?
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WHY CAN’T I SUBMIT MORE ENTRIES?
Daily entry limits help maintain fair competition and reduce abuse.
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HOW OFTEN ARE NEW SOUND CHALLENGES ADDED?
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HOW OFTEN ARE NEW SOUND CHALLENGES ADDED?
New sound challenges and prize cycles are added regularly.
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HOW CAN I CONTACT SUPPORT?
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HOW CAN I CONTACT SUPPORT?
You can contact us through the Contact page or via the support email listed on the website.
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HOW MANY QUIZ ATTEMPTS DO I GET?
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HOW MANY QUIZ ATTEMPTS DO I GET?
All players receive 2 quiz attempts per day.
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WHY DO I NEED TO COMPLETE AN OFFER?
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WHY DO I NEED TO COMPLETE AN OFFER?
A completed qualifying offer is required to unlock Questions 4–10 and continue your current quiz attempt.
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DO I NEED TO BUY ANYTHING?
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DO I NEED TO BUY ANYTHING?
No. The available offers do not require a purchase.
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WHAT HAPPENS AFTER I COMPLETE AN OFFER?
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WHAT HAPPENS AFTER I COMPLETE AN OFFER?
Once your completion has been verified, you’ll gain access to Question 4 and can continue your current quiz attempt.
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HOW MANY OFFERS DO I NEED TO COMPLETE?
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HOW MANY OFFERS DO I NEED TO COMPLETE?
One successfully verified offer is required for each quiz attempt that reaches Question 3.
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IF I PLAY TWICE IN ONE DAY, DO I NEED TO COMPLETE TWO OFFERS?
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IF I PLAY TWICE IN ONE DAY, DO I NEED TO COMPLETE TWO OFFERS?
Yes. Each quiz attempt is treated separately. If you reach Question 3 on both attempts, a qualifying offer must be completed to continue beyond Question 3 on each attempt.
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HOW LONG DOES VERIFICATION TAKE?
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HOW LONG DOES VERIFICATION TAKE?
Verification times vary by offer and advertiser. Most are processed within a short period, but some may take longer.
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I COMPLETED AN OFFER BUT CAN’T CONTINUE.
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I COMPLETED AN OFFER BUT CAN’T CONTINUE.
Please allow time for the completion to be verified. If the issue persists, contact support and provide details of the offer completed.
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CAN I SKIP THE OFFER AND CONTINUE?
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CAN I SKIP THE OFFER AND CONTINUE?
No. A verified qualifying offer is required to unlock Question 4 and continue the quiz.
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CAN I COMPLETE ANY OFFER?
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CAN I COMPLETE ANY OFFER?
Yes. Any qualifying offer shown on this page can be completed to unlock the next stage of the quiz.
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CAN I COMPLETE THE SAME OFFER MULTIPLE TIMES?
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CAN I COMPLETE THE SAME OFFER MULTIPLE TIMES?
Generally no. Most offers can only be completed once per user. If you need to unlock a second quiz attempt, you may need to choose a different qualifying offer.
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